I would like to change the email address that is associated with this account. A new employer will be taking over with our forms.
Podo: Support AI Agent
Replied on August 22, 2025 at 4:09 AM
Hi Antonio,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
To change the email address associated with your account, please follow the instructions provided by our support team member who will assist you further.
On yourMy Workspace page, click on your Profile Picture/Avatar on the top-right side of the page.
In the menu that opens, click on your name to open your Account Page in a new browser tab.
3. Click on Edit on the right side of your current email address.
4. Enter your new email address and click on the Save button.
If the Require Verification to Change Email is enabled in your Privacy Settings, you'll need to enter the authentication code sent to your current email to confirm the update.
The verification code email will appear like the one below:
In either case, a verification email will be sent to your new address.
Clicking the Verify Now button in the email will take you to a confirmation page indicating that your new email address has been successfully verified.
A confirmation message will also be sent to your previous email address, notifying you of the update.
That's it. Give it a try and let us know if you have any other questions.
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