How to delete or close account?

  • Profile Image
    Stanley_Christopher
    Asked on August 21, 2025 at 1:30 PM

    How do I delete or close my account

  • Profile Image
    Podo: Support AI Agent
    Replied on August 21, 2025 at 1:31 PM

    Hi Stanley,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Here’s how to delete your Jotform account:

    1. Go to your My Workspace page and click your Profile Picture at the top-right.
    2. Click your Name to open your Account Page.
    3. Scroll down and click Delete My Account.
    4. Confirm by clicking Yes, Delete in the confirmation window.
    5. Enter the verification code sent to your email and verify.
    6. Click the Delete My Account button to complete the process.

    Note that deleting your account removes all your data and assets permanently.

    Give it a try and let us know how it goes.

  • Profile Image
    Joeni JotForm Support
    Replied on August 21, 2025 at 1:34 PM

    Hi Stanley,

    You can Delete Your Account, but that'll also delete all of your forms and data. If you're sure you want to go ahead with that, let me show you how to do it:

    1. On your Account Settings, scroll down and click on Delete My Account.

    How to delete or close account? Image 1 Screenshot 40

    2. Now, in the pop-up warning window, click on Yes, Delete.

    How to delete or close account? Image 2 Screenshot 51

    3. Then, a verification code will be sent to your email address. Enter the six-digit authentication code and click on Verify.

    How to delete or close account? Image 3 Screenshot 62Let us know if you need any other help.