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BrandSafetyInstituteAsked on August 21, 2025 at 1:29 PM
Other bots and crawlers are excluded from views. Our site has seen a spike in views the last 3 days, and all of the extra traffic is due to Ai2Bot views, which are bot traffic and should be excluded.
How can I get this addressed to have bot traffic excluded from views appropriately? -
Podo: Support AI AgentReplied on August 21, 2025 at 1:30 PM
Hi BrandSafetyInstitute,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Regarding your concern about Ai2Bot traffic counting as page views, Jotform primarily handles spam and bot submissions through methods like CAPTCHA, unique submission limits, and email validation to reduce unwanted submissions. However, there is no direct feature to exclude specific bot traffic like Ai2Bot from page views in Jotform analytics.
To mitigate bot traffic, you can implement CAPTCHA on your forms, set unique submission limits by IP or cookies, and use email validation widgets to prevent automated or spam submissions. These steps help reduce bot-related traffic and improve the accuracy of your form analytics.
Give it a try and let us know how it goes.
Best regards,
Jotform Support -
Adrian Besilla JotForm SupportReplied on August 21, 2025 at 1:47 PM
Hi BrandSafetyInstitute,
Jotform Analytics is designed to automatically filter out known bots and crawlers so that only genuine user activity is counted in your form views. But new or less common crawlers, such as Ai2Bot, may not yet be recognized by our filtering system. When this happens, their activity can slip through the filters and be recorded as valid traffic, which results in inflated view counts even though the traffic is not from real users.
Our team continuously updates the exclusion list to ensure these kinds of bots are identified and removed from analytics reporting, but there can sometimes be a short delay between when a bot appears and when it is properly excluded.
Let us know if there's anything else we can help you with.
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BrandSafetyInstituteReplied on August 21, 2025 at 2:19 PM
Thanks Adrian. So long as the team is aware of the issue and working to address it, and my service won't be impacted by the inflated view count in the interim, I'm good.