Jot Forms upload space not clearing

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    opalgracesalon
    Asked on August 21, 2025 at 12:26 PM

    i purged all forms from Jot Form and deleted forever but it is still showing 62mb of upload storage being used can this be cleared

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    Shaira JotForm Support
    Replied on August 21, 2025 at 12:37 PM

    Hi Christina,

    Thanks for reaching out to Jotform Support. I’ve checked your account and can confirm that you’re well within your limits, with only 2.50 MB used out of 100.00 MB of upload space. This means your account is currently in good standing. For good measure, I’ve also recalculated all of your account limits to ensure everything is up to date.

    As a next step, I suggest logging out of your account and then logging back in to refresh the changes. This will help clear any cached data and make sure you’re seeing the most accurate status of your account.

    Give it a try and let us know how it goes.