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diannaperezAsked on August 20, 2025 at 4:14 PM
Hi,
I wanted to know how I can add a note to a specific product in my form. I have the product list and all the items added but don't see an option.
Can you assist?
It's my Fall 2025 GMi Swag Catalos form
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Jonathan JotForm SupportReplied on August 20, 2025 at 5:07 PM
Hi Dianna,
Thanks for reaching out to Jotform Support. You can add the description text for the product in the list using the Description box when in Product List Settings. Let me show you how:
1. In Form Builder, select the Product List element, and then click on the Push cart icon to open Product List settings.
2. In Product List Settings, hover the cursor on the product item, and click on the Pencil icon.
3. In Product Settings, type the description text needed in the Description box.
4. Click on the Save button to save.
5. The description text will show on the product item details.
Just repeat the same steps to add the text description to all the product/item in the list. The screenshot below shows the results on live form:
Give it a try and let us know if you need any more help.
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diannaperezReplied on August 20, 2025 at 5:16 PM
I wanted to create a note box where customers can write a custom note while choosing the product to buy.
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Adrian Besilla JotForm SupportReplied on August 20, 2025 at 5:47 PM
Hi Dianna,
I understand that you’d like your customers to be able to add a custom note while selecting a product, instead of just you adding a description for the product. Unfortunately, the Product List field doesn’t have a built-in option to add a note box per product. As a workaround, you can add a Short Text or Long Text field right under the Product List and label it as Add a Note for Your Order or something similar.
While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
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diannaperezReplied on August 20, 2025 at 5:58 PM
Ok thank you
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