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Ronald
JotForm Support
Replied on August 20, 2025 at 4:08 PM
Hi Joseph,
You can reply to this thread or create a thread on our Contact Page, and we'll be happy to help. If you are encountering any issues, can you explain a bit more about the issue so I can get a clearer idea of what’s happening? If you can share a screenshot or short recording, that’ll help us see exactly what’s happening. You can upload recordings to Google Drive or Dropbox or use Loom, and our guide on How to Post Screenshots to Our Help Center shows how to send a screenshot.
Reach out anytime if more questions come to mind.
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