Unable to update phone number

  • cmcnerney
    Asked on August 20, 2025 at 2:26 PM
    I can't even update my phone number no confirmation code will be delivered. HELP
  • Leona JotForm Support
    Replied on August 20, 2025 at 2:38 PM

    Hi Chris,

    Thanks for reaching out to Jotform Support. If you’re unable to update your phone number because the confirmation code isn’t being delivered, the best way forward is to request account recovery. Fill out our Account Recovery Form, so our team can verify your details and help restore access to your account. Once you’ve submitted the form, our team will review your request and get back to you with the next steps.

    Reach out again if you have any other questions.

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