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cmcnerneyAsked on August 20, 2025 at 2:26 PM
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Leona JotForm SupportReplied on August 20, 2025 at 2:38 PM
Hi Chris,
Thanks for reaching out to Jotform Support. If you’re unable to update your phone number because the confirmation code isn’t being delivered, the best way forward is to request account recovery. Fill out our Account Recovery Form, so our team can verify your details and help restore access to your account. Once you’ve submitted the form, our team will review your request and get back to you with the next steps.
Reach out again if you have any other questions.
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