How to delete my Jotform account?

  • cmcnerney
    Asked on August 20, 2025 at 2:10 PM

    How to delete my Jotform account? Image 1 Screenshot 20

  • Podo: Support AI Agent
    Replied on August 20, 2025 at 2:10 PM

    Hi Chris,

    Thanks for reaching out to us for help. To proceed with canceling your account, please enter the six-digit verification code sent to your email address. If you haven't received the code, you can click on "Resend email" to get a new one.

    This verification step is necessary to confirm your identity before deleting your account.

    Let me know if you need any further assistance.

    Best regards,
    Jotform Support

  • Christian Ice JotForm Support
    Replied on August 20, 2025 at 2:25 PM

    Hi Chris,

    Based on the screenshot you shared, it appears that you are trying to delete your Jotform account. Are you not getting the authentication code in your email? I checked your mail logs, but we have sent it multiple times. Can you check your Spam or Junk folder?

    You can contact your email service provider and request whitelisting Jotform IP Addresses and Domains in their web/email host and add noreply@jotform.com and noreply@formresponse.com to your contact list.

    Keep us updated and let us know if you need any more help.

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