Forms are missing in account

My forms are missing from my account. Please let me know how to re-add.

Hi Jaimie,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To recover your missing forms, please check your My Forms page in your account. Also, look in the Archive and Trash folders on the lower left side of the My Forms page. If your forms were deleted, you can restore them from the Trash folder by selecting the form and clicking Restore.

Give it a try and let me know how it goes.

Best regards,
Jotform Support

Here are all of the active forms which are missing in my account:

https://form.jotform.com/251834829768171

https://form.jotform.com/251826828154160

https://form.jotform.com/251827198296168

https://form.jotform.com/252016595539160

https://form.jotform.com/251827061266154

https://form.jotform.com/251835083650154

https://form.jotform.com/251834801054149

There are also two embedded forms that are missing; however, I don't have direct links to share.

Hi Jaimie,

I checked your account and saw that the form is there based on the form URL you shared with us. Can you confirm if you're still having trouble finding it? Can you share with us a screenshot so we can see what's happening on your end? This guide will show you how to do that.

After we hear back from you, we’ll know what’s going on and how to help.

Hi Deanne,

I'm very confused, but everything just populated when I went to take a screenshot. Since this has resolved, I'll just describe what was happening and we can go ahead and close this ticket.

I logged in two days ago, and it prompted me to build my first form. I had no access to any active forms or the archive/trash folders. I figured there may be a glitch, so I'd try again later.

Then, this morning when I logged in, it again prompted me to build my first form. No active forms were present on my dashboard, but I could access old forms I had archived.

Now everything is working again. I guess I'll reach out again if it recurs.

Thank you!

Hi Jaimie,

If your forms are not showing when you're logging in to your account, you can try to filter the Forms section in My Workspace page. Here's how:

1. On your My Workspace page, make sure on the All menu on the left side.
2. Click on Type on the upper-right side of the page. 
3. Then, in the Dropdown menu that opens, put a check in the box next to Forms.
   
   

If the issue persists, you can take a screenshot of what's happening and share it to us so we can take a look. We’ve got a quick guide on how to do that here.

Let us know if you have any other questions.