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Malaysia_NENOAsked on August 20, 2025 at 3:25 AM
I wanted to download payment receipts.
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Podo: Support AI AgentReplied on August 20, 2025 at 3:25 AM
Hi Malaysia_NENO,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Here’s how to download your payment receipts:
- Go to your Jotform Inbox and select the submissions you want.
- Click on Download at the top and choose your preferred file format (CSV, Excel, or PDF).
- If you want to download invoices, enable the Invoice feature in your payment form settings to automatically generate PDF invoices for each submission.
This will allow you to easily access and save your payment receipts.
Give it a try and let me know if you need any help.
Let us know if you have any other questions.
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Malaysia_NENOReplied on August 20, 2025 at 3:28 AM
I dont see the inbox
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Podo: Support AI AgentReplied on August 20, 2025 at 3:28 AM
Hi Malaysia_NENO,
One of our Support Team members will take it from here to follow up shortly.
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Kenneth JotForm SupportReplied on August 20, 2025 at 3:34 AM
Hi Malaysia_NENO,
Thank you for reaching out to Jotform Support. You can easily download copies of your billing receipts from your Jotform account. It’s easy to Check Your Invoices. Let me show you how:
- Log in to your Jotform account, and then go to the Billing tab.
- Now, in the table of invoices, click on an Invoice ID to open it in a new tab.
- To download an invoice as a PDF, click on the Download icon on the right.
Let us know if you need any more help.