Hide or Show a Product Using Condition

for example if a customer indicated in a dropdown that they have x than how do i make specific options within my products not show up? Not so a product is automatically selected but so specific product options within a product do not show up. Is this even possible? It seems like pretty simply ifttt

Hi Ben,

Thanks for reaching out to us for help. Currently, it is not possible to hide a product or specific product options within a product list using conditions in Jotform. As a workaround, you can use basic form fields for your products instead of the product list field. This way, you can apply conditional logic to show or hide these fields based on your dropdown selections. Jotform's Conditions feature lets you show questions based on the answers that people gave. Let me show you how to set it up:

1. On your My Forms page, hover your mouse over your form and click on Edit Form.

2. In Form Builder, click on the Add Form Element menu and drag-drop the fields you want to use as follow-up questions (I used Short Text fields in this example).

3. Click on the Type a Question text and change it to the question you want to use.

4. Now, right-click on the fields, and in the menu that opens, click on Hide.

Now, let's set up the conditions:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

2. Click on Conditions on the left of the page.

3. Now, click on Add a New Condition and then click on Show/Hide Field.

4. Set the conditions like you see below:

Set up Conditions for all of the choices for your question. Check out the screencast below to see how your form will work after setting up the Conditions:

Give it a try and let us know how it goes.