Change Email Sender when using Send Update Request Button in Tables

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    redlandscoastcollectivemarkets
    Asked on August 19, 2025 at 9:39 PM

    I have added a "Send Update Request" button to my Table so that I can rrequest further information, this includes a link back to their form to update (important).

    After testing this email it comes from JotForm rather than my required email address for this form (which is different from my account email).

    Can the "from" email for this feature be changed?

    Also can the RE: in the email header be changed too? (currently "You have been asked to edit a form response.")

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    Podo: Support AI Agent
    Replied on August 19, 2025 at 9:39 PM

    Hi Redlands,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding your question about the "Send Update Request" button in Tables, currently, the "from" email address for this feature is set to Jotform by default and cannot be changed to a custom email address. Similarly, the subject line including the "RE:" text and the default message "You have been asked to edit a form response" cannot be customized for this specific action.

    If you need more control over the email sender and subject, you might consider using the "Send Email Action Button" in Jotform Tables, which allows more customization of email templates, including sender address and subject lines.

    Let us know if you want guidance on setting up the Send Email Action Button for more customization.

    Give it a try and let us know how it goes.

    Best regards,
    Jotform Support

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    Christine JotForm Support
    Replied on August 19, 2025 at 10:26 PM

    Hi redlandscoastcollectivemarkets,

    Unfortunately, it is not possible to edit the Email Header or Subject as well as the Sender Email for the Request Update Button in Tables. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Let us know if there’s anything else we can help you with.

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