Submission forms photo issue

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    wildhoneystudiobiz
    Asked on August 19, 2025 at 5:56 PM

    I have a form that clients fill out and add photos too. When I’m clicked on one specific form and when I click to view the picture, when I exit out of the picture it kicks me all the way back up to the most recent form instead of staying on the current form. Is there a way to fix this?

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    Podo: Support AI Agent
    Replied on August 19, 2025 at 5:56 PM

    Hi Krystina,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding your issue where exiting the photo view takes you back to the most recent form instead of staying on the current one, this behavior is currently how the system functions and there is no built-in option to change it.

    If you experience any other issues or need assistance with your forms, feel free to ask.

    Give it a try and let us know how it goes.

    Best regards,
    Jotform Support

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    Aries JotForm Support
    Replied on August 19, 2025 at 6:38 PM

    Hi Krystina,

    Can you share a quick screen recording of what’s happening so we can try to replicate it on our end? You can upload it to Google Drive, Dropbox, or record with Loom and send us the link.

    After we hear back from you, we’ll know what’s going on and how to help.