Restoring Original Workflow for LHISD Purchase Order Request Form

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    SSSLHISD
    Asked on August 19, 2025 at 2:11 PM

    I have followed all of the steps that were provided to my by your Ai.

    I have lost the original workflow for LHIS - Purchase Order Request Form. Can you help me restore it or find it? https://www.jotform.com/workflow/252305628981159/build


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    Podo: Support AI Agent
    Replied on August 19, 2025 at 2:11 PM

    Hi Matilda,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Let me help you with that: Your workflow for the LHISD Purchase Order Request Form was active a few days ago. Please check your workflow list again using the provided link to see if it appears there. If it’s not visible, try refreshing the page or logging out and back in.

    Give it a try and let us know how it goes.

    Best regards,
    Jotform Support

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    SSSLHISD
    Replied on August 19, 2025 at 2:16 PM

    This is not working. I need help from a human please.


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    Podo: Support AI Agent
    Replied on August 19, 2025 at 2:16 PM

    Hi Matilda,

    A support team member has taken over your request and will assist you further. I will no longer respond in this thread.

    Best regards,
    Jotform Support

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    Manilene JotForm Support
    Replied on August 19, 2025 at 2:22 PM

    Hi Matilda,

    To restore your Jotform's original workflow, you'll need to restore a previous version of the form. You can use the Revision History feature that lets you revert your form back to an older version you select. Let me show you how to use it:

    1. In Form Builder, click on the Circular Arrow icon at the top middle of the page to open the Revision History menu.
    2. In the menu on the right side of the page, select the version you want to restore the form to. 
    3. Now, just click on Revert next to the version you select, and then close the Revision History menu in the top right corner.

    Restoring Original Workflow for LHISD Purchase Order Request Form Image 1 Screenshot 20 Give it a try and let us know if you need any help.

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    SSSLHISD
    Replied on August 19, 2025 at 2:26 PM

    I did that, but it doesn't restore the workflow to the date of 12/10/24 that I requested.


    My workflow is still showing ''last edited on Aug 19'


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    Eiron_O JotForm Support
    Replied on August 19, 2025 at 2:35 PM

    Hi Matilda,

    I understand that you want to restore the original workflow back from the date 12/10/24. Unfortunately, if the revision history doesn't restore the workflow, it means that it cannot be restored anymore. In this case, you'll have to recreate the workflow again. We don't have a revision history in the workflow, so you'll have to redo the workflow manually.

    Let us know if you need any more help.