Incomplete Submissions: Send email to users who have saved drafts

Hi, i cant get my head around email reminder. isnt the email reminder is supposed to send email to the people who use saved form feature? if so, how do i set the email to the right individual who use the save function? there is no option to add placeholder email.

also for those who use the save function, how do we know who? the table only show those who actually submitted form.

Hi SharePoint,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Email reminders in Jotform are not automatically sent to users who save their forms but do not submit them. The reminder emails are typically sent to the email address provided in the form submission.

Unfortunately, there is no direct way to send reminder emails specifically to those who only saved their forms without submitting, as saved forms do not capture email addresses until submission.

To track users who saved forms, you can check the 'Incomplete Payments' or 'Incomplete Submissions' section if you have payment integrations, but standard saved forms data will not show user emails until submission.

Let me know if you need guidance on setting up email reminders for submitted forms or any other assistance.

Give it a try and let us know how it goes.

Hi CatalystEducation,

Currently, it's not possible to send emails to those who saved a draft of your form. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.