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learningwithmirandaAsked on August 18, 2025 at 5:44 PM
Hello Jotform Support Team,
I need to change the primary email address on my Jotform account because I no longer have access to the current login email.
Current login email (no access): learningwithmiranda@gmail.com
New email to use: zulimar.miranda@gmail.com
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Podo: Support AI AgentReplied on August 18, 2025 at 5:44 PM
Hi Zulimar, since you no longer have access to your current login email, the best way to update your primary email on your Jotform account is to follow the account recovery process. You can find detailed steps and assistance by checking the option below labeled "Recover Your Jotform Account." This will guide you through securely updating your email and regaining access. Let me know if you need any more help!
Recover Your Jotform Account -
Christine JotForm SupportReplied on August 18, 2025 at 6:28 PM
Hi Zulimar,
You can submit the request to change the email address of your account in our Account Recovery form, and our relevant team will review your request. Make sure to include all the necessary details for the team to verify the legitimacy of your request.
Reach out again if there’s anything else we can help you with.