Não é possível redefinir a senha: Perdi o acesso ao endereço de e-mail

Esqueci minha senha para acessar meu formulário e meu email antigo (at***net@ho***il.com) já não funciona mais.

Preciso acessar minha conta para poder trocar meu emeil do formulário

Hi Valdeci,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I understand that you've forgotten your account password and don't have access to your old email address so you're likely unable to reset your password. If you’ve lost access to your email account, you can fill out the Account Recovery form on this link. Once the respective team reviews your request, they will get back to you as soon as possible.

Give it a try and let us know if you need any other help.