How can I add a form from another account to another one?

I have 2 Jotform accounts. I pay for one of them. I want a form that is on the account I do not pay for, on the account I do pay for, so I can receive more submissions and avoid paying for two Jotform accounts. Can you please help?

I tried to create a template of the form and then just look it up in the account that I pay for, but I was unsuccessful in finding the form that I turned into a template.

Thank you

Melissa

Hi Melissa,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To move a form from one Jotform account to another, the best way is to use the form transfer feature. Here’s how to do it:

1. Go to the Data page of the account that currently owns the form.
2. Click the Transfer Forms button at the bottom of the page.
3. Enter the email address of the account you want to transfer the form to and follow the verification steps.
4. Select the form(s) you want to transfer and confirm the transfer.
5. The owner of the receiving account will need to accept the transfer request to complete the process.

This method moves the form and its data to your paid account, so you can manage submissions there without paying for two accounts.

Note that forms connected to Jotform Apps, Workflows, or AI Agents cannot be transferred, and templates sometimes don’t appear for import due to account restrictions.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Melissa,

Transferring Your Forms and Data to Another Account is easy. When you transfer a form, all its submission data moves with it, and the receiving account becomes the new owner. If you're using a custom URL, it’ll automatically update from https://form.jotform.com/{yourUsername}/{your-custom-url-slug} to https://form.jotform.com/{New_Owner_Username}/{your-custom-url-slug}. The transfer can’t be undone unless the new owner agrees to send the forms back. Now, let me show you how to do it:

1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

2. In the window that opens, click on Settings.

3. Then, click on the Data tab on the left.

4. In the Transfer Form section, click on Transfer Form.

5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.

6. In the window that opens, tick the box next to the name of the form you want to transfer.

7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.

8. Now, click on Transfer Form.

Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:

1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.

2. Then, click on Cancel Request.

3. Finally, click on Yes, Cancel.

Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:

Don’t forget that the form(s) you’re transferring shouldn’t be connected to Jotform products like Jotform Apps, Jotform Store Builder, or Jotform Workflows. If they are, remove those connections first.

Reach out again if you have any other questions.