-
Alison_DealeAsked on August 15, 2025 at 6:48 PM
-
Anna JotForm SupportReplied on August 15, 2025 at 6:55 PM
Hi Alison,
Thanks for reaching out to Jotform Support. Is this the form that's having the issue? I cloned and tested your form and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.
Thanks for your patience and understanding, we appreciate it.
-
PhoenixRollerDerbyReplied on August 15, 2025 at 9:07 PM
-
Sigit JotForm SupportReplied on August 15, 2025 at 9:13 PM
Hi PhoenixRollerDerby,
To keep the conversation organized, I moved your other question to its own thread, and someone from our Support Team will help you with it here.
Reach out again if there’s anything else we can help you with.
-
Connor Product Triage SpecialistReplied on August 19, 2025 at 6:36 AM
Hi Alison_Deale,
Our developers have fixed the issue, and it is not replicable as of today. Please let us know if the issue continues on your end.
Reach out again if there's anything else we can do for you.
Your Reply
Something Went Wrong
An error occurred while generating the AI response. Please try again!