Unable to edit the form

  • Karen
    Asked on March 27, 2021 at 10:54 AM

    I tried to do this but when I go to "My Forms" and scroll over the form, the only options are to view the form and submissions, no option to edit. I tried to log out and log in but the same thing appears. What should I do to be able to edit? Thank you.

  • roneet
    Replied on March 27, 2021 at 10:09 PM

    May we know the URL of the form which you want to edit?

    I see there is no account with the email address ktdl21@yahoo.com.

    Looking forward to your response.

    Thanks.

  • Karen
    Replied on March 28, 2021 at 1:55 AM
    Hi,
    Here is the url. Thank you.
    https://form.jotform.com/203361413707448
    ...
  • John JotForm Support
    Replied on March 28, 2021 at 6:58 AM

    Hello Karen - You are not logged on to this account: karen.ogbac, so you cannot edit the form. Please log on to it then you should be able to view and edit the forms on that account.

    Alternatively, you can use this link to edit it: https://www.jotform.com/build/203361413707448

    I would suggest clearing your browser's cache before logging on to the account.

    Let us know how it goes.