Requesting a refund

  • Lisa_Shelton
    Asked on August 8, 2025 at 10:53 AM

    How was my subscription  renewed on an expired credit card?

  • Lisa
    Replied on August 8, 2025 at 11:01 AM

    How do I cancel my subscription and get a refund?

  • Shaina JotForm Support
    Replied on August 8, 2025 at 11:26 AM

    Hi Lisa,

    Thanks for reaching out to Jotform Support. To request a refund for your latest invoice, just fill out our Refund Request form. And our relevant team will email you once they've had a chance to look into it.

    Give it a try and reach out again if you have any other questions.

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