Our Jotform account has been crashing consistently and is being very slow if it does load.

Our Jotform account has been crashing consistently and is being very slow if it does load. When we are filling out the forms, everything in the forms is being deleted so we are not even able to reliably use it right now as we use it for notes for interviews that we are conducting. And our webpages are showing up saying "no healthy upstream" with photo attached of that below. 

Hi Haley,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

We understand the issues you're facing with your account crashing, slow loading, and form data being deleted, as well as the "no healthy upstream" error on your webpages. We are looking into this to find a solution as quickly as possible.

We appreciate your patience while we work on resolving this.

Give it a try and let us know how it goes.
Jotform Support

Hi Haley,

This could be a temporary issue, so I've gone ahead and cleared your form caches to refresh the data. Can you try clearing your browser cache and cookies, and try it again? Unfortunately, we're unable to see your screenshot. If the issue persists, you can send us the screenshot with the error message again, so we can forward this to our developers.

Keep us updated and let us know if you need any more help.