Jotform Workspace: Dropdown to switch products are no longer showing

The drop down that should be at the top of my screen (next to the Jotform Logo) when I log in that helps me to jump around between my list of forms, reports, etc. is gone...I've tried closing out and logging back in but it is still missing.

Hi Christine,

Thanks for reaching out to Jotform Support. Jotform Workspace now lets you see everything shared with your account in one spot. You can view your assets by type in just a few easy steps. Here’s how to do it:

1. On your Workspace page, click on the Asset Type dropdown menu.

2. If you want to view all your forms, just check the box next to Forms. The same goes with Tables, Reports, and other assets.

If the option's not showing on your end, share with us a screenshot of the whole page, so we can take a look at it. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.

I do not like the workspace page at all - it is way too cluttered and messy especially since I don't have the icons memorized and it gets very confusing when I've named forms, reports, etc. using a similar naming convention. I prefer the drop-down menu (showing on your screenshot in the upper left)...how can I get that drop down back?

Hi Christine,

You should still be able to see that dropdown menu on the upper left part of the page beside the Jotform logo:

Try to Clear the Cache and Cookies in Your Web Browser or use another browser or device and see if it makes a difference.

Give it a try and let us know how it goes.

Hello...I cleared the cache and cookies and tried in a different browser (both Edge and Chrome) and it is still not there. My computer was recently updated to Windows 11...would this have caused an issue? Attaching a screenshot of what I see...

Hi Christine,

After checking a bit more, I was able to see the issue. The dropdown arrow that opens the navigation to different Jotform product is no longer available. See the screenshot for details.

I am not sure yet if this is a bug or new design, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Let us know if you need any more help.

Hi chickfilalynchburg,

To keep the conversation organized, I moved your other question to its own thread, and someone from our Support Team will help you with it here.

Let us know if there’s anything else we can do for you.