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barryceAsked on August 7, 2025 at 8:16 PM
The Jotform fields are not populating correctly during integration, as shown below. I previously downloaded an Excel file and uploaded it to Jotform, and now I want to ensure that all data is properly synced when a new submission is made. I would greatly appreciate your assistance with resolving this issue!
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Jason JotForm SupportReplied on August 7, 2025 at 8:47 PM
Hi barryce,
Thanks for reaching out to Jotform Support. When integrating your form with Airtable, it’s important to ensure that the field types in your Airtable base match the corresponding form fields in Jotform. Mismatched field types between Airtable and form fields won't allow you to match the fields. For example, if you have a multiple-choice element added to your form, you need to add multiple select from your Airtable field type.
You might also want to check out this guide about How to Integrate Jotform With Airtable.
Give it a try and let us know if you need any help.
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