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Jorge_CarbonellAsked on August 7, 2025 at 2:54 PM
hello for survey 2025 Team Outing - RSVP
for some reason its not allowing me to enter submit button? how can we get that updated. thank you
Page URL: https://form.jotform.com/252154273679060 -
Podo: Support AI AgentReplied on August 7, 2025 at 2:54 PM
Hi Jorge,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Let me help you with that:
- Log out of your account and clear your browser cache and cookies.
- Log back in and try accessing the form again.
- Try a different browser or internet connection to see if the submit button issue persists.
If the problem continues, please check if you have access to edit the form in your Team Workspace or My Workspace, and update the form if needed.
Give it a try and let me know how it goes.
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Christian Ice JotForm SupportReplied on August 7, 2025 at 3:16 PM
Hi Jorge,
I checked your form, and it appears that you have set up a condition to Show or Hide the Submit button based on your user's answer on a specific field.
You can delete that condition so that your user can submit your form regardless of their answer. Here's how:
- In Form Builder, click on Settings in the orange navigation bar at the top of the page.
- Select Conditions in the menu on the left side of the page.
- Now, hover your mouse over the condition, click on the Gear icon right next to it and click on the Trash Can icon to delete.
Give it a try and let us know if you need any other help.
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