Submissions not send with auto send of global countdown widget

I'm not receiving data from form respondents after automatic submission via global countdown widget.

Link of the form: https://form.jotform.com/252177130143649

Hi Marketing,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the issue with submissions not being sent after automatic submission via the Global Countdown widget, please note the following key points:

• The form will only auto-submit if all required fields are completed. Incomplete required fields will prevent automatic submission.
• The Global Countdown widget must be properly configured with the countdown time and the action set to "Submit Form."
• The message set in the widget will replace the form's Thank-You page after submission.

Make sure all required fields are filled before the countdown ends to allow automatic submission. Otherwise, respondents can still submit the form manually.

Give it a try and let us know how it goes.

Let us know if you have any other questions.

Hi marketing_os,

I've cloned, and tested your form, and I was able to replicate the issue. When the Global Countdown widget ends, it did not submit the form. See the screenshot below for reference:

After checking a bit more, I found that it was due to the form not having Submit button. After I added the Submit button at the end of the form, the auto submit feature when Global Countdown widget timed out work properly.

I suggest you add first the Submit button on your form, and then try again.

You can check out my test form here. The screencast below shows the results:

Give it a try and let us know if you need any more help.