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Frantz_VinceAsked on August 7, 2025 at 12:44 PM
My users are all seeing "no healthly upstream" when they try loading and form.
I cannot log into my workspace - it also shows "no healthy upstream"
https://form.jotform.com/231843697705163
https://www.jotform.com/workspace/
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Eliza JotForm SupportReplied on August 7, 2025 at 12:50 PM
Hi Vince,
Thanks for reaching out to Jotform Support. Our Developers are already aware of this issue, and are now working on a fix. I'll get back to you as soon as we get an update from them.
Thanks for your patience, we appreciate it.
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Eliza JotForm SupportReplied on August 7, 2025 at 1:11 PM
Hi Vince,
I had the same issue earlier, but it's now working already. Other users got back to us, saying that it's now working on their end, too. While waiting for a confirmation from our Developers, can you check it again on your end, and see if you still have the same issue?
Give it a try and let us know how it goes.
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Frantz_VinceReplied on August 7, 2025 at 1:29 PM
OK yes - I was able to get back on.
I figured it was temporary and waited a while for it to resolve before sending the ticket.
Also your status page made no mention of the outage or disruption the it even failed to load as well. I see it now shows the short downtime in the sparkline but no incidents on the Aug 7th date.
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