Jotform Sign option missing from Dashboard

I used to be able to see a dropdown in the top left where I could navigate to JotForm Sign. That is no longer there and the only thing I see when I log in are my surveys I have created.

Hi Bryan,

Thanks for reaching out to Jotform Support. Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

Once we hear back from you, we'll be able to move forward with a solution.

In the past, there was a dropdown next to JotForm in the top left corner that I could navigate to JotForm Sign, Inbox, etc.

Hello Bryan,

It looks like the dropdown navigation you’re referring to may not be displaying correctly due to a caching issue. Can you try to log out of your account and then clear your browser’s cache and cookies? You can follow the guide for Chrome or Safari. Once that’s done, close the browser and reopen it. Check if the dropdown reappears after you re-login to your account.

Keep us updated and let us know if you need any more help.