Missing Field in the Notification Email

Additionally, there is a question asking how long they have been renting, but I never receive the answer in the email. To find that information, I have to access the application because it is the only response that does not appear in the email summary.

Hi Santiago,

Thanks for using Jotform. Are you referring to a missing field in the Notification Email? If so, usually, if we remove the Notification Email and then add it back, that solves the issue. Let me show you how to do that: 

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

2. In the menu on the left side of the page, click on Emails.

3. On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

Now that we've removed the old Notification Email, we'll just add a new one. Let's do it: 

1. While you're still under the Emails tab on the left side of the page in Form Builder, click on Add Email.

2. Next, select Notification Email.

3. Click on the Recipients tab and enter your email address in the Recipient Email field.

4. Now, just click on Save and you're done.

If you're still having difficulties with this, can you tell us which field you're referring to? It will also be helpful if you can provide us with the URL of the form. 

After we hear back from you, we'll be able to move forward with a solution.