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developerapiAsked on August 6, 2025 at 3:55 PM
Hi
I need the history of the Hubspot integration error log for the last 30 days, only 7 appear.
4 submissions did not create a ticket in HubSpot and I need to know why.
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Mary JotForm SupportReplied on August 6, 2025 at 4:09 PM
Hi developerapi,
Thanks for reaching out to Jotform Support. I created a ticket and escalated this to our Developers. We'll get back to you as soon as we get an update from them.
Thanks for your patience and understanding, we appreciate it.
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developerapiReplied on August 7, 2025 at 8:02 AM
Ok Maria, thank you.
Additionally, is it possible to configure email alerts to be sent when errors are logged?
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Danilo JotForm SupportReplied on August 7, 2025 at 8:12 AM
Hi developerapi,
Regarding your question about configuring email alerts for errors, Jotform currently supports automatic email notifications for integration errors in some integrations like Salesforce, but there is no built-in feature to send email alerts specifically for HubSpot integration errors at this time.
As a workaround, you can regularly monitor the HubSpot integration action logs manually to catch any errors or consider setting up external monitoring or automation tools that can notify you based on integration activity.
Let us know if you have any other questions.
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developerapiReplied on August 7, 2025 at 8:23 AM
Thanks Danilo, I look forward to the 30 day error log history.
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developerapiReplied on August 8, 2025 at 8:28 AM
Hello, do we have the registration?
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Eduarda JotForm SupportReplied on August 8, 2025 at 8:35 AM
Hi developerapi,
Our Developers are working on this as fast as they can. As soon as we have an update, we'll let you know.
We really appreciate your patience and understanding while we’re looking into this.
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developerapiReplied on August 8, 2025 at 8:57 AM
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Eduarda JotForm SupportReplied on August 8, 2025 at 9:50 AM
Hi developerapi,
I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.
Reach out again if you have any other questions.
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developerapiReplied on August 8, 2025 at 9:54 AM
Ok
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