How to customize how the AI Agent responds when recommending a product?

Is there a way to hide price and remove the add to cart button when my Ai agent recommends a product?

Hi kofisonicdigitalmarketing,

Thanks for reaching out to us for help. Regarding your question about hiding the price and removing the add to cart button when your AI agent recommends a product, currently, there is no direct option to hide the price or remove the add to cart button specifically on the conversation page when the AI agent makes product recommendations. The AI Chatbot feature allows you to customize the agent's persona, style, and skills, including product discovery and recommendations, but the product display elements like price and add to cart button are part of the standard interface and cannot be selectively hidden through the AI agent settings.

Let us know if you have any other questions.

Do you have a solution for any stores that don't have prices for every product?

Hi kofisonicdigitalmarketing,

What you can do is create an action to only show an image with a short description of the product. Here is a sample Action:

Here is a sample result:

Give it a try and let us know how it goes.