Why is a calculation showing $2000 more than it should?

  • ProcessArchitect
    Asked on August 6, 2025 at 3:33 PM

    I have some auto calculation fields working, and for certain answers it pulls in an extra $2k than it should. please help!

  • Gaud JotForm Support
    Replied on August 6, 2025 at 3:49 PM

    Hi ProcessArchitect,

    Thanks for reaching out to Jotform Support. Are you referring to the form Scope Creation & Agreement Form? If yes, then can you show us an area where the additional calculation $2,000 is showing up? Is there a conditional logic associated with this calculation? Can you let us know what exact number should be there in the calculation? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Why is a calculation showing $2000 more than it should? Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section. That's it.

    Why is a calculation showing $2000 more than it should? Image 2 Screenshot 41 Once we hear back from you, we'll be able to help you with this.

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