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Pigott_MicahAsked on August 6, 2025 at 3:20 PM
Hello!
I have an AI chatbot set up and installed through the Wordpress plug in. There are a number of web pages that I would like to use but do not appear on the list of webpages to show the chatbot on. I have one of them listed on the Custom URL line, but am wondering how I might go about getting the chatbot live on the other pages.
It might be WordPress/site problem, but I thought I would seek your advice first. Thanks!
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Joeni JotForm SupportReplied on August 6, 2025 at 3:53 PM
Hi Pigott_Micah,
Thanks for reaching out to Jotform Support. Allow me some time to look into this. I'll get back to you as soon as I can.
Thanks for your patience, we appreciate it.
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Joeni JotForm SupportReplied on August 6, 2025 at 4:31 PM
Hi Pigott_Micah,
To display your AI Chatbot on all pages of your website, simply select the Entire Website option located at the top of the settings panel. Let me show you how:
- In your WordPress dashboard, go to the Jotform AI Chatbot tab on the left side menu and tick the Checkbox of the Entire Website option.
- Then, click on the Save Changes button to apply.
Give it a try and let us know how it goes.
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Pigott_MicahReplied on August 6, 2025 at 8:00 PM
Thanks, Joeni! I was actually looking to deploy it on select web pages within our website. Unfortunately, those pages aren't appearing on the list within WordPress and I've forced to enter the custom URL. There's currently only one slot for a custom URL when I am looking for up to five.
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Jason JotForm SupportReplied on August 6, 2025 at 8:17 PM
Hi Pigott_Micah,
I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
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Jason JotForm SupportReplied on August 6, 2025 at 8:53 PM
Hi Pigott_Micah,
Currently, the WordPress plugin for Jotform AI Chatbot provides only one slot for entering a custom URL. Unfortunately, there is no built-in option to add multiple custom URLs directly through the plugin interface at this time. As a workaround, you can use the Entire Website option if you want the chatbot to appear on all pages. Manually add the chatbot code to the specific pages where you want it to appear, if your WordPress setup allows it.
Let us know if you need any other help.
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Pigott_MicahReplied on August 7, 2025 at 3:38 PM
Thank you, I will attempt to add the chatbot code manually to WordPress. If you have any information or instructions there, it would be greatly appreciated.
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Joeni JotForm SupportReplied on August 7, 2025 at 4:03 PM
Hi Pigott_Micah,
You can get your AI Chatbot embed code in your publish settings. Let me show you how:
- In AI Agent Builder, click on the Publish tab in the top navigation bar and select the Chatbot tab on the left side panel.
- Then, click on the Copy Code button in the Embed on Your Site section.
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Pigott_MicahReplied on August 7, 2025 at 4:22 PM
Perfect! Thank you, Joeni. This worked exactly as described and we're up and running. Thanks so much.
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