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tomstruckhoffAsked on August 6, 2025 at 2:38 PM
See screenshot and help please.
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Kyle JotForm SupportReplied on August 6, 2025 at 3:09 PM
Hi Tom,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I was able to map and push the form data correctly on my end. Check out the screenshots below to see my results:
Pipedrive integration:
Action Logs:
If you're unable to match your form fields during setup, can you check whether the required fields in that specific pipeline are fully mapped? Any missing or unmatched required fields could prevent you from mapping your form fields.
Give it a try and let us know if you need any help.
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tomstruckhoffReplied on August 6, 2025 at 3:34 PM
Try to match "phone" with "what's the best number to reach you?" It doesn't let you.
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Adrian Besilla JotForm SupportReplied on August 6, 2025 at 3:53 PM
Hi Tom,
Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.
Once we hear back from you, we'll be able to move forward with a solution.
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