How to Set Up Coupon Codes

  • ShipyardTrust
    Asked on August 6, 2025 at 1:42 PM

    I'm trying to add a 100% discount coupon to this form:

    https://form.jotform.com/251898372211157

    So I can process some sign-ups with saved but not submitted

    applications, who will pay later outside the system. Cannot find where

    to add the coupon.

    I've already tried your AI agent who is telling me to click on a wand, but I see no wand.

    Or tell me some other way in which I can process the applications without collecting payments.

    Barbara

  • Podo: Support AI Agent
    Replied on August 6, 2025 at 1:42 PM

    Hi Barbara,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Let me help you with adding a 100% discount coupon to your form:

    1. Open your form in Form Builder and click on the Payment field.
    2. Look for the Shopping Cart icon on the right side of the Payment field (instead of a wand icon) and click it to open the Product List section.
    3. Go to the Coupons tab in the Product List section and click on Create Coupon.
    4. Set the coupon code, choose Percentage as Discount Type, and enter 100 as Discount Rate.
    5. Save the coupon. It will now be available on your form for users to apply.

    If you prefer to process applications without collecting payments, you can remove or disable the payment field from your form. This way, users can submit applications without payment.

    Give it a try and let us know how it goes.

    Best regards,
    Jotform Support

  • Eliza JotForm Support
    Replied on August 6, 2025 at 2:02 PM

    Hi Barbara,

    Let me show you how to set up coupon codes on your form:

    1. In Form Builder, click on the My Products field, and select the Shopping Cart icon on the right.
    2. On the Product List Settings panel, go to the Coupons tab.
    3. Set up the Coupon Code as needed.
    4. Click on Save at the bottom part of the panel.

    How to Set Up Coupon Codes Image 1 Screenshot 20

    Let us know if there’s anything else we can help you with.

  • ShipyardTrust
    Replied on August 6, 2025 at 9:50 PM
    Thanks, your AI bot actually explained it perfectly, and I got it done. Thanks!
    ...
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