Não consigo cancelar meu plano

Quero voltar ao plano grátis

Hi Pedro,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and saw that you paid for your subscription via Google Play. This means that you have to cancel your subscription via Google Play, too. You can check out this guide on How to Cancel, pause, or change a subscription on Google Play.

Give it a try and let us know if you need any more help.