Update Incorrect Account Email Address

Dear Jotform Support Team,

I’m reaching out to report an issue with my Jotform account. The primary email address associated with my account is incorrect, and I am unable to verify it or update it to the correct one.

Because the email is invalid, I’m not receiving the verification email required to make changes, and I’m also unable to add a phone number or update any account recovery options.

Could you please assist me in correcting the email address linked to my account or advise on the next steps to recover and update my account details?

I’d appreciate your assistance at the earliest.

Best regards,
Technophiles

Hi Noman,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Since your primary email address on your account is incorrect and you cannot verify or update it due to not receiving the verification email, the best way to recover your account and update your details is to visit our account recovery guide. Please fill out the form on that page to initiate the recovery process.

Here’s the link to the guide: How to Recover Your Jotform Account

This will help you regain access and update your email address securely.

Let us know if you need any other help.

Best regards,
Jotform Support

Hi Noman,

Your account is currently linked to the email address info1@technophiles.com. Could you let us know which email address you'd like to update it to?

Once we hear back from you, we'll be able to move forward with a solution.

info1@technophilesindia.com
Hey Lara,
the india was missing earlier please update this email id

Hi Noman,

I found that the email address you’d like to use was already associated with a Starter account. I’ve gone ahead and freed up the email for you, and updated this account’s email address from info1@technophiles.com to info1@technophilesindia.com as requested.

Let us know if there’s anything else we can help you with.