Inquiry regarding discount and pricing

last year we got discount and the pricing were manageable. can we do something about it so that we can still continue to use it?

Hi Rapid,

Thanks for reaching out to us for help. Jotform offers discounts at various times of the year, mainly when upgrading to a higher-tier yearly plan. We also provide discounts for educational and non-profit organizations. To stay updated on discounts, you can subscribe to our newsletter.

Let me know if you want more details on how to apply for these discounts or if you have any other questions.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Rapid Car Leasing,

When I checked the email used in creating this support thread, it's currently tied to a guest account. Can you share the email address registered with the paid account, so we can check? Also, can you explain more about the subscription you are referring to with the discount?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.



Hi rapidleasingemp1,

It looks like your message came through empty. If you're following up using your main Jotform account, could you confirm the email address associated with your account? This will help us ensure we're checking the correct account and providing accurate information related to your concern.

Once we hear back from you, we'll be able to help you with this.

rapidleasingemp1 @gmail.com

Hi rapidleasingemp1,

Thanks for reaching out to Jotform Support. I have forwarded your thread to our relevant team for more checking. Once we hear back from them, we'll circle back to this thread and let you know.

In the meantime, let us know if you have any other questions.

Hi rapidleasingemp1,

I just heard back from the relevant team and as a courtesy, we maintain the discounted price paid before.  The refund for your latest invoice has been successfully processed. You should see the amount in your account within 7 to 10 business days.

Let us know if you have any other questions.

thanks

its really appreciated.