Why is my account suspended?

  • Tiffany Scandrett
    Asked on August 2, 2025 at 11:50 AM

    Why is my account suspended?

  • Reymae JotForm Support
    Replied on August 2, 2025 at 12:11 PM

    Hi Tiffany,

    Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

    Thanks for your patience and understanding, we appreciate it.

  • Janareia Walker
    Replied on August 2, 2025 at 12:11 PM

    Why was my old account that I had for almost 2 months was suspended?

    Why is my new account being suspended?

  • Leona JotForm Support
    Replied on August 2, 2025 at 12:11 PM

    Hi Tiffany,

    I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.

    We really appreciate your patience and understanding while we look into this.

  • Janareia Walker
    Replied on August 2, 2025 at 12:11 PM

    Good evening, my new account is suspended. And I need it back reactivated and running for my business. Thank you:)
  • Lorevie JotForm Support
    Replied on August 2, 2025 at 12:11 PM

    Hi Janareia,

    I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

    Let us know if you need any other help.


  • Billy JotForm Support
    Replied on August 2, 2025 at 12:11 PM

    Hello Janareia,

    Thanks for patiently waiting. Your account was suspended because this form was reported to be used for phishing. However, it appears that this issue has been resolved with our relevant team, and your account has been reactivated.

    Let us know if you need further assistance.

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