I have been trying to put this widget in my form. I have a DocuSign account. The widget is "invisible" when I build the form. When I preview the form there are now 5 DocuSign fields. I can't make them go away on JotForm even though the widget has been removed.
Ashwin
JotForm Support
Replied on March 11, 2021 at 4:50 AM
I am sorry for the trouble caused to you. I did check your form "Die Nassen Bärte Puppy Application" and did not find any issue with that. When I previewed your form, it shows only one DocuSign widget. Please check the screenshot below:
I would suggest you to please test your form again and get back to us if the issue persists.
We will wait for your response.
trambusto
Replied on March 11, 2021 at 7:22 AM
I posed the problem and when I navigated back to. Holding my page I was able to see all of the DocuSign widgets. I removed them all but one. Then I published and tested my form. DocuSign didn’t work as a signer on the form. So I went back to build mode. I had to re-authenticate DocuSign. Then I went back to the dummy version I was live testing. DocuSign worked perfectly just like in the example. I did not expect anyone to read my problem so thank you for the follow up that is great service! Sent from my iPhone ...