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StewartGouldAsked on July 24, 2025 at 6:24 PM
Sales Listing Kit July 2025 - Jotform Sign
I need someone to call me about fixing this please. It's not what we paid for. Thank you.
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Podo: Support AI AgentReplied on July 24, 2025 at 6:25 PM
Hi James,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
We understand the issue with your Sales Listing Kit July 2025 form and want to assist in fixing it promptly. Could you please provide more details about what isn't working as expected?
Looking forward to your response.
Best regards,
Jotform Support -
StewartGouldReplied on July 24, 2025 at 6:56 PM
We want it to be completely editable and be able to populate it and tick individual boxes and when it says vendor name we only need to fill that out once and it then populates the rest of the fields where we need them. Thanks.
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Podo: Support AI AgentReplied on July 24, 2025 at 6:56 PM
Hi James,
Thank you for the details. A member of our Support Team has taken over your case and will assist you further.
Best regards,
Jotform Support -
Kenneth JotForm SupportReplied on July 24, 2025 at 7:06 PM
Hi James,
Can you explain a bit more about the issue, so I can get a better idea of what's happening? Is the Sign Document not submitting/completing? Are the fields not working, or responding to input?
Once we hear back from you, we'll be able to move forward with a solution.
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StewartGouldReplied on July 24, 2025 at 7:08 PM
We want it to be completely editable and be able to populate it and tick individual boxes and when it says vendor name we only need to fill that out once and it then populates the rest of the fields where we need them. Thanks. Same as above.
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Christine JotForm SupportReplied on July 24, 2025 at 7:34 PM
Hi James,
We don’t currently offer live phone support. If you have any questions, just reply to this thread. Going back to your question, unfortunately, editing the Signed Document is not possible as the signed document is legal binding. Signed documents can no longer be edited.
Let us know if there’s anything else we can help you with.