Action log shows error in Monday.com Integration

  • Career Services
    Asked on July 18, 2025 at 11:56 PM

    In the action log, What does this failed status mean? How can I fix it? Thank you.

    This status label doesn't exist, possible statuses are: {1: Yes, 2: No, 5: Unknown}

  • Christine JotForm Support
    Replied on July 19, 2025 at 1:55 AM

    Hi Career Services,

    Thanks for reaching out to Jotform Support. The failed status indicates an issue with the data mapping or the integration settings. Check the specific error messages or codes associated with the failed status.

    When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screencast below to see my results: Action log shows error in Monday Screenshot 20

    As for the status label doesn't exist, possible statuses are: {1: Yes, 2: No, 5: Unknown} error, in my Monday.com account, I mapped the Status column. Can you check again your Monday.com account and see if the Status Column is mapped as well?

    Give it a try and let us know how it goes.

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