How to remove my email address as recepient of audit trail for each signed document

  • Graski_Nikki
    Asked on July 17, 2025 at 4:50 AM

    How do i remove my email address so I dont receive an audit trail for each signed document - i would like to change this address so its not my main address



  • Podo: Support AI Agent
    Replied on July 17, 2025 at 4:50 AM

    Hi Nikki,

    Thanks for reaching out to Jotform Support. Let me help you with that:

    To stop receiving audit trails for each signed document or to change the email address that receives them, you need to update the notification email settings for your form.

    Here’s how to do it:

    1. Go to My Forms and select the form you want to update.
    2. Click on Settings at the top of the form builder.
    3. Choose Emails from the left menu.
    4. Edit the Notification Email that sends the audit trail to your current email address.
    5. Change the recipient email address to the new one you prefer or remove your email if you no longer want to receive it.
    6. Save the changes.

    This will update where the audit trail emails are sent without affecting your main account email address.

  • Christine JotForm Support
    Replied on July 17, 2025 at 5:25 AM

    Hi Nikki,

    It's currently not possible to turn off the email notifications for the Signed Documents. After every document is signed, an email notification will be sent to the email address of your Account and the email address that you selected on the Dropdown menu on the Jotform Sign Automation.

    How to remove my email address as recepient of audit trail for each signed document Image 1 Screenshot 20

    Let us know if there’s anything else we can help you with.

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