Remove Email Address from Jotform Sign Notification

how can i remove my email address from the jotform sign notification process? my inbox is filling up wiht unnecessary jotform sign notifications

Hi Nikki,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To stop receiving Jotform sign notifications to your email, you need to change the email recipients for those notification emails. Here's how to do it:

1. Go to My Forms and select the form linked to the sign notifications.
2. Open the form's Settings and navigate to the Emails section.
3. Edit the Notification Email and remove or change your email address from the recipient list.

This will prevent your email from receiving those sign notifications.

Give it a try and let us know how it goes.

i have done that and it didnt work

Hi Nikki,

If removing your email from the notification recipients didn't work, please check the following:

1. Make sure your email is not on Jotform's bounce list in your Account Settings.
2. Check your spam or junk folder and mark Jotform emails as not spam.
3. Verify if there are multiple notification emails set up with your address as a recipient.

Currently, it is not possible to disable the email confirmation sent after a document is signed, as this is a built-in feature.

Give these steps a try.

Hi Nikki,

I cloned your form and saw that you enabled the Jotform Sign Automation on your form. Jotform Sign automatically sends email notifications when a form filler submits and signs a document. If you're receiving more emails than you need, you have a couple of ways to reduce or stop these notifications. Let me show you how:

Disable the Notification Email:

1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
2. Go to Emails on the left and hover your mouse over the Notification Email.
3. Click on the Gear icon and select Disable.

Turn Off Jotform Sign Automation:

1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
2. Click on Jotform Sign on the left.
3. Toggle OFF the Jotform Sign Automation.

Give it a try and let us know if you have any other questions.