Request to stop plan renewal

Hi,

I updated the payment method. So, please cut the subscription payment automatically.

Hi Alexander,

Thank you for updating your payment method. Your subscription payment will be processed automatically with the new payment details.

Let us know if you need any further assistance.

Hi Alexander,

I can confirm that you've successfully processed the plan renewal payment today using the new registered card. To confirm, are you looking to stop the automatic plan renewal payment from happening with the new card next year once your current plan expires?

Once we hear back from you, we'll be able to help you with this.