Is there a way to turn off the Ask AI agent that keeps popping up?

  • callio
    Asked on July 10, 2025 at 2:38 PM

    Is there a way to disable to Ask AI agent that keeps popping up in the lower right?

    It's annoying.

  • Christian Ice JotForm Support
    Replied on July 10, 2025 at 3:01 PM

    Hi callio,

    Thanks for reaching out to Jotform Support. Are you referring to disable Podo on your account? If so, unfortunately, it's currently not possible as it is designed to assist with Jotform-related questions. If it keeps popping up, you might consider minimizing or closing the chat window when it appears, like shown below:

    Is there a way to turn off the Ask AI agent that keeps popping up? Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Keep us updated and let us know if you need any more help.

  • bluedigital
    Replied on July 17, 2025 at 4:44 AM

    I'm having the same issue, but on the actual chatbot on my website. Even though I changed the setting not to open up automatically, the setting seems to revert to the default open status. Please see below:

    Is there a way to turn off the Ask AI agent that keeps popping up? Image 1 Screenshot 20 Screenshot 10

  • Adrian Besilla JotForm Support
    Replied on July 17, 2025 at 5:00 AM

    Hi bluedigital,

    To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Let us know if you have any other questions.

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