How to add an additional email for account access

  • Jenecia Reid-Palmer
    Asked on July 10, 2025 at 10:39 AM

    Good morning,

    Is there a way I could and add an additional email to JotForm as the person who handles JotForm will be going on vacation, and I need to add an additional email until she gets back.


    thank you

  • Shane JotForm Support
    Replied on July 10, 2025 at 11:14 AM

    Hi Jenecia,

    Thanks for reaching out to Jotform Support. Unfortunately, it's not possible to add another email address that can be used to log in to the Jotform account in standard plans (Starter, Bronze, Silver, and Gold). If you need multiple users on an account, we encourage you to consider upgrading your account to Jotform Enterprise. Alternatively, you can add them as collaborator instead by sharing your Jotform Tables with them using the Share button. Let me show you how:

    1. On the Jotform Tables page, click on the Share button on the top-right side of the page.

    2. Click on Share Settings and set your Table’s privacy options.

    3. Now, click on Go Back in the top-right corner of the panel and use the Generated Link or the Invite by Email feature to invite people.

    How to add an additional email for account access Image 1 Screenshot 30 You can easily revoke the invites you’ve sent to others. Let me walk you through it:

    1. While in Tables, click on the Share button to open Share Table.

    2. Now, click on the avatars/icons of the people you invited next to the Shared with section.

    3. Select the users that you want to revoke the access to by checking the boxes on the left, and click on Revoke.

    4. Then, click on the Yes, Delete button. That’s it, you’re done.

    How to add an additional email for account access Image 2 Screenshot 41

    Reach out again if you have any other questions.