monday.com Integration:I can't map the name field

  • Bhattacharya_Ash
    Asked on July 10, 2025 at 4:45 AM

    Hi,

    Can you please tell me how to to use values from my jotform sublables it is not letting me select as it is getting disabled..



    Jotform Thread 28841231 Screenshot
  • Lorevie JotForm Support
    Replied on July 10, 2025 at 5:01 AM

    Hi Ash,

    Thanks for reaching out to Jotform Support. The Full Name field from Jotform is supposed to be mapped to the first field being shown when mapping the fields. In my case, it's Name column in my monday.com account. You'll not be able to map the Name field from Jotform to the custom Name field you created in monday.com. Check out my screencast below:

    monday Screenshot 20
    Let us know if you have any other questions.

  • Bhattacharya_Ash
    Replied on July 10, 2025 at 5:16 AM

    As you have showed I can't pass the last name it is getting disabled.. how can i do it ?

  • Lorelie Enterprise Support
    Replied on July 10, 2025 at 6:21 AM

    Hi Ash,

    Thanks for getting back to us. Can you let us know what data type you are using for the last name field in Monday.com, so we can check and provide a correct solution for you?

    Once we hear back from you, we'll be able to help you with this.