Jotform App Push Notification: Redirect User to Specific Page When Click on the Notification

When I send notification alerts, guests click the notification only to have them bring it to the app homescreen. Can we customize the action once someone clicks on the alert?

Hi SC,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding your questions:

• Currently, notification alerts click actions cannot be customized to direct users to a specific app page other than the home screen.
• There is no built-in feature to store alerts in an ongoing "messages" or "alerts" tab for viewing alert history.

If you need further assistance or have other questions, feel free to ask.

Give it a try and let us know how it goes.

HI sandycoveactivities,

Thanks for reaching out to Jotform Support. Unfortunately, it's not possible to customize the behavior of notification alerts to open a specific page within the app. They will always redirect users to the app’s home screen.

While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

As for your other question, I've moved that to a new thread. You can check that out here.

Thanks for your patience and understanding, we appreciate it.