Displaying Multiple Choice answers

  • MaidCrew
    Asked on July 9, 2025 at 1:36 PM

    Hello... is there a way to display (within the notification email Jotform sends me) the answers to a multiple choice question so that the options selected are displayed consecutively one after the other in horizontal fashion rather than in a list view? Here is how answers are currently rendered.

    Displaying Multiple Choice answers  Image 1 Screenshot 20

    I'd like to find out if there's a way I can get it to render like this:

    Days Available:
    Mon,Tues,Wed,Thurs,Fri


  • Kyle JotForm Support
    Replied on July 9, 2025 at 2:10 PM

    Hi MaidCrew,

    Thanks for reaching out to Jotform Support. I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Let us know if you need any other help.

  • Kyle JotForm Support
    Replied on July 9, 2025 at 3:00 PM

    Hi MaidCrew,

    Unfortunately, the formatting of multiple choice selections in Notification Emails can't be changed directly. As a workaround, you can add a hidden Short Text field to your form, then use conditions to pass the selected values from your multiple choice field into the short text field. This allows you to include the formatted version in the Notification Email instead of referencing the original field. Let me show you how:

    1. Open your form in Form Builder and click on Add Element on the upper-left side of the page.

    2. Under the Basic tab, click on the Short Text element.

    3. Click on the first Short Text field, and click on the Gear icon to open Short Text Properties.

    4. In the menu on the right side of the page, click on the Advanced tab, and toggle the Hide field to the On position.

    Displaying Multiple Choice answers  Image 1 Screenshot 70 Once done, we need to populate the Short Text element using Update/Calculate Field. Let me show you how: 

    1. In Form Builder, in the orange navigation bar at the top of the page, click on the Settings.

    2. In the menu on the left side of the page, click on Conditions, and then select Update/Calculate Field. (If you already have a condition set, first click on Add Condition, then select Update/Calculate Field.)

    Displaying Multiple Choice answers  Image 2 Screenshot 81

    3. Set the condition like you see below, and click on Save.

    Displaying Multiple Choice answers  Image 3 Screenshot 92

    Now, let's update the field on the Notification Email.

    1. In Form Builderin the orange navigation bar at the top of the page, click on the Settings tab.

    2. In the menu on the left side of the page, click on Emails.

    3. Hover your mouse over the Notification Email element and click on the Pencil icon.

    Displaying Multiple Choice answers  Image 4 Screenshot 103

    4. Under the Email Content window, click on the table whose background color you want to change, then select {daysYoure} and delete.

    5.Click on the Form Fields button and select the Short Text.

    6. Once you’re done, click on Save on the bottom-right side of the Email Content window.

    Displaying Multiple Choice answers  Image 5 Screenshot 114 Check out the screenshot below to see my results:

    Displaying Multiple Choice answers  Image 6 Screenshot 125Here's the link to my sample form that you can clone and check out.

    Give it a try and let us know if you have any other questions.

  • MaidCrew
    Replied on July 9, 2025 at 3:32 PM

    Thank you Kyle... worked perfectly.